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Our Incident Response Services
Incident Response Services
Successful cyberattacks can never be completely ruled out. If this happens, you need immediate professional support from experienced experts. Our Computer Security Incident Response Team (CSIRT) is on hand immediately in an emergency to stop the attackers in their tracks and minimise the damage. InfoGuard is a BSI-qualified APT responder and a member of FIRST (Forum of Incident Response and Security Teams). It also acts as an incident response partner and claims handler for leading insurance companies, brokers and loss-adjusters.
Incident Response & Recovery
In the event of a cyberattack, rapid and professional intervention by recognised experts is crucial. Our own CSIRT (Computer Security Incident Response Team) with SANS-certified and/or SANS instructors is there to support you around the clock and guarantees a rapid restoration of your operational readiness. The predefined security incident response process starts as soon as a security incident is reported. The attack is precisely localised and combatted. Our own cyber security experts are in constant contact with you and, if necessary, with the (criminal) authorities, offer legal support, negotiate with the cyber criminals and help you to quickly restore your infrastructure or, in an extreme emergency, to manage the transfer of any ransom demands.
24/7 Incident Response & Recovery Service
Our incident response & recovery service includes:
- Crisis Management & Coaching
- Large Scale Investigations
- Business Recovery Support
- Authorities Exchange
- Threat Actor Negotiation
- Crisis Communication & Public Relations
- Payment Assistance
- Legal Support
- Continuous Intervention Risk Assessment
Incident Response Retainer
A cyberattack can also affect you at any time. Our Incident Response (IR) Retainer Service is aimed at companies and is the ideal solution when it comes to acting quickly, efficiently and, above all, with preparation. This gives you 24/7 access and support from our experienced CSIRT.
Forensics
If cyberattacks lead to a data breach or cyber incident, you need an experienced partner at your side. Our analysts and forensic experts help you to investigate security incidents with the aid of forensic analyses while ensuring that you can optimise your cyber security in the long term. We actively take charge of securing, analysing and evaluating digital traces and evidence across your entire infrastructure. If necessary, the analyses and evidence can be used in court.
Forensics-Services
Our Forensics Services Include:
- Large Scale Forensics
- Network, Computer & Memory Forensics
- OT & IoT Forensics
- Cloud Forensics
- Mobile Forensics
- E-Mail Forensics
- Malware Reverse Engineering
- Expert & 2nd Opinion for IR Cases
Crisis & Incident Response Readiness
Making professional-standard preparations for a possible security incident is crucial. In a joint workshop, we work with you to develop emergency operations, crisis management, infrastructure management and recovery as well as a continuous improvement process based on our specially developed and proven templates and our experience from hundreds of cyber incidents.
Incident Response Readiness Assessment
Our Incident Response Readiness Assessment uncovers potential risks and vulnerabilities in your current incident response strategy. The specific recommendations for action in the final report can be used to increase incident response maturity in a targeted manner. The results and recommended measures are presented and explained at a workshop.
Incident Response & Recovery Plan
We use our proven templates and tried-and-tested processes to conduct a professional workshop and work with you to develop a complete incident response plan. Our approach is based on the extensive experience of our IR team as well as extensive consulting retainers. This ensures that the customised emergency plan is not only tried and tested, but can also be implemented quickly.
Incident Response Tabletop Simulation
With our Incident Response Table-Top Exercise (TTX), we review the existing recovery processes together with you and your team on the basis of formulated scenarios. These scenarios only deal with the IT operational level. The focus is on testing the procedure and implementation for the phases of containment, eradication and recovery pursuant to NIST SP 800-61 and highlights the measures to contain a security incident and restore operational readiness.
InfoGuard CSIRT
Our experienced CSIRT is at your side around the clock in the event of a cyberattackIn the event of a security incident, the focus is on quickly restoring your operational readiness through our own CSIRT team and consequently minimising the business impact.
At the same time, we use forensic investigations to analyse the causes and attack vectors so that your cyber security can be sustainably optimised.
Our experienced experts take the lead in handling these security incidents. You draw on the necessary resources from your company, partners and, if necessary, the authorities.
Our expert knowledge and large partner network give you the certainty that we can support you quickly, competently and effectively in the event of a critical security incident.
Our experienced experts take the lead in handling these security incidents. You draw on the necessary resources from your company, partners and, if necessary, the authorities.
Our expert knowledge and large partner network give you the certainty that we can support you quickly, competently and effectively in the event of a critical security incident.
InfoGuard is a BSI-qualified APT response service provider and a member of FIRST (Global Forum of Incident Response and Security Teams).
